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What is Evermile?Evermile is a leading all-in-one platform for local business success. The platform is designed to help local retailers enhance their customer experience and streamline their operations. It integrates order management, customer engagement, and sales enhancement, providing a big-brand experience with small-business simplicity.
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How does Evermile work?Evermile centralises your retail operations into a single platform. Here’s how it works: Simple integrations: Evermile connects with your existing tools and services, including e-commerce platforms, marketplaces, and POS systems. These integrations ensure that all aspects of your business operations are synchronised and up-to-date. Centralise management: All your orders, deliveries, and customer communications are integrated into one easy-to-use dashboard. This centralisation helps you manage everything efficiently without juggling multiple systems. Branded, consistent customer experience: Our platform provides branded tracking, personalised promotions, and consistent communication across all customer touchpoints. This helps you deliver a high-quality, cohesive experience that builds customer loyalty. Powerful growth tools: Evermile offers advanced features for managing promotions, tracking performance metrics, and driving business growth. These tools enable you to analyse data, attract new customers, and boost your revenue effectively.
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How can Evermile help my business?Evermile is your all-in-one platform designed to elevate local business success: Keep everything in order: Manage all your orders, deliveries, and customer interactions from one central hub. Streamline your operations and stay organised with ease. Enhance customer interactions: Provide a seamless and branded experience at every customer touchpoint. Maintain consistency across all channels to build stronger customer relationships. Drive meaningful business growth: Utilise powerful tools to boost customer loyalty and execute effective promotions. Our platform helps you grow your business by turning one-time shoppers into repeat customers.
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Is Evermile available in my city?Currently, Evermile operates across the UK in 26 cities, with plans for further expansion. If you’re interested and located outside these areas, let us know! Click here to tell us your location, and we’ll keep you informed about our growth.
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Is Evermile suitable for my business?Evermile is the ultimate solution for small and local businesses in the UK. We proudly cater to a diverse range of 45 different categories, from florists, fashion designers, pet shop owners, to online skincare brands. Our platform adapts to the specific needs of various businesses, making it a great fit for a wide range of sectors. If you're looking to streamline your operations and improve customer engagement, Evermile is here to help.
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What makes Evermile different from other software solutions?Evermile is uniquely designed for local businesses like yours, and here’s why we stand out: All-in-One Platform: Unlike many solutions that focus on just one aspect of your business, Evermile integrates order management, delivery logistics, and customer engagement and growth into a single, easy-to-use platform. This means you can handle everything from one place without juggling multiple tools. Local focus: We are tailored to meet the needs of local businesses and have designed our platform with features that cater specifically to small and independent retailers. Our services are crafted to address the unique challenges faced by local businesses in the UK. Specific integrations: Evermile integrates smoothly with your existing systems and delivery contracts, allowing you to manage all aspects of your operations efficiently. This includes plugging in current delivery contracts and managing in-house drivers through our intuitive Driver App. Customisable experience: We offer a branded, consistent experience across all customer touchpoints, ensuring that your business maintains a professional and cohesive image. Our Smart Promotion Engine and other growth tools are designed to help you drive loyalty and increase revenue effectively. Dedicated, London-based support: Our team is committed to your success. We offer personalised support and guidance to help you make the most of our platform and achieve your business goals.
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How do I get started?Starting with Evermile is so easy, here's how to begin: Set up your account: You can create your Evermile Account in seconds here. We'll ask you five simple questions to tailor the account to your delivery needs and preferences, making sure you’re all set. Creating your first delivery: Our platform will guide you through creating your first delivery and choosing the delivery option that fits your needs. Explore our platform: Dive into Evermile’s features with the help of our user-friendly tutorials and resources and begin managing your orders, deliveries, and customer interactions all from one platform. We’re here to help: Got a question? Need a bit of guidance? Our friendly, London-based customer support team is always here to help you with any questions or assistance you might need. Plus, you'll find helpful resources and tutorials in your account dashboard.
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Who can I contact for support?Our friendly customer support team is always here for you, 7 days a week from 8:00 AM to 8:00 PM. Whether you prefer to chat with us on the platform or send us an email at support@evermile.io, we'll be happy to guide you, answer your questions, and make sure that your experience with Evermile is simply outstanding! For merchants on the Essential Tier and above, we also offer the added benefit of a dedicated Customer Success team, ensuring you maximise the value of the platform to meet your operational and growth goals.
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Can I integrate Evermile with my e-commerce platform or POS systems?Absolutely! We are building various integrations with the most popular e-commerce platforms or Point of Sale systems. It’s important for us that you will be able to seamlessly integrate Evermile with your existing platforms and streamline your daily operations. See here our list of available integrations.
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What are the key components of the Evermile platform?The key components include Order Management, Delivery Management, Customer Engagement, and Customer Growth. These features work together to provide a comprehensive solution for local retailers.
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How does Evermile work?Evermile centralises your retail operations into a single platform. Here’s how it works: Simple integrations: Evermile connects with your existing tools and services, including e-commerce platforms, marketplaces, and POS systems. These integrations ensure that all aspects of your business operations are synchronised and up-to-date. Centralise management: All your orders, deliveries, and customer communications are integrated into one easy-to-use dashboard. This centralisation helps you manage everything efficiently without juggling multiple systems. Branded, consistent customer experience: Our platform provides branded tracking, personalised promotions, and consistent communication across all customer touchpoints. This helps you deliver a high-quality, cohesive experience that builds customer loyalty. Powerful growth tools: Evermile offers advanced features for managing promotions, tracking performance metrics, and driving business growth. These tools enable you to analyse data, attract new customers, and boost your revenue effectively.
Frequently asked questions
Questions you might have, answered all in one place.
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